Follow these easy steps:

1. Add desired items to your cart.
2. Proceed to checkout.
3. Login / Create an account
4. Choose a payment method
5. Place order
6. Make payment
7. Download PDFs

Yes. We make use of Payfast, the reputable and well known online payment processing service that provides safe and secure online payment. All banking details are entered directly onto Payfast’s secure website. Grit and Grace has no access to your banking details.

Yes. You can pay using international credit cards such as Visa and Mastercard.

Soon after your purchase, an automated email containing the links will be sent to you. Also, check your spam/junk/promotions folders. When you are logged in, you will also find the download links on your downloads page.

1. Log in to your account on the website.
2. Navigate to your account dashboard and select ‘Downloads.’
3. Click on the download links provided in the downloads column. The document should start downloading onto your hard disk drive.
4. If prompted by your PC or laptop, choose the destination folder for the document.
5. Locate the downloaded document in your designated folder and open it using your PDF reader. Adobe’s is recommended.

• Kindly check your spam/junk/promotions folders.
• Be sure that your email address is correct.
• When you are logged in, you will also find the download links on your account’s dashboard under the downloads tab.

• It is best to download using a desktop instead of a cellphone.
• Be sure to download when you have a strong internet signal. Some documents are quite large and need a long, uninterrupted time to download properly.
• When documents are quite large, it is best to download them to your computer’s hard drive first. Then, find the file in the designated folder and open it with your PDF reader.

Try reset your password: Go to the My Account page, click on “Lost your password?” insert your email address and reset.
Please use the original email address you used to register.
If you suspect you have entered your email address with a typo, you are welcome to let us know so that we can fix it for you.

Because all documents are secured PDF files, they are not editable. You won’t be able to customise a document unless it was specifically indicated.

Since the digital files are delivered immediately after purchase, we are unable to offer returns or refunds. However, we stand behind the quality of our products and are happy to assist customers with any download issues they may encounter.